Terms & Conditions

Welcome to Apka Dhobi – India’s Leading Laundry and Dry Cleaning Brand! By using our services, you agree to the following terms:

1. Service & Delivery

We aim to deliver your laundry within 24 hours. However, delays due to natural causes, technical issues, or unforeseen circumstances are beyond our control and not liable for compensation.

2. Garment Care

We adhere to standard industry practices for washing and dry-cleaning. While we take the utmost care of your garments, Apka Dhobi is not responsible for issues such as color bleed, shrinkage, or damage caused due to manufacturer defects or poor-quality fabrics.

3. Payment

Payments can be made online or via cash on delivery. All service charges are inclusive of applicable taxes.

4. Cancellations

Orders can be canceled within 30 minutes of placing them. Once your laundry has been picked up, cancellations will not be accepted.

5. Refunds

In case of unsatisfactory service, we offer a free rewash or service credit after proper review. Refunds are provided at our discretion.

6. Policy Updates

Apka Dhobi reserves the right to update these terms at any time. Continued use of our platform and services implies your acceptance of the revised terms.